Support
Something broken? Start here.
Your data lives on your own device first — don't clear your browser's site data for myfaite.app while troubleshooting a problem. That's where your board actually lives, and clearing it can destroy both the evidence and your data.
Start here
Most questions about how something works are answered in Help— the Faite Loop, tabs vs. lists, Overdrive, day notes, reminders, offline and sync. Worth a look before filing a report.
Reporting a problem
Faite is a solo-built project — reports are read and answered best-effort, not against a guaranteed response time. To help things move faster, include:
- What you expected to happen, and what happened instead.
- Your browser (and whether it's desktop or mobile).
- Whether you were signed in or using the board offline.
- Anything you did right before it happened — a specific drag, a keyboard shortcut, switching tabs.
File a report with those details.
Account and data questions
For anything about what Faite stores, how long it's kept, or deleting your account, see the privacy policy— Settings → Account in the app is where account deletion actually happens.